Responsible gaming
Gambling is a way to have fun, gain new experiences and skills, and make new acquaintances. A healthy attitude towards the game will not harm your mental health, reputation, and relationships with friends and family. However, some players are controlled by gambling, spending large sums of money in the hope of solving financial problems and making up for previous losses.
Slots Gallery aims to ensure that every customer has a positive gaming experience. Therefore, the company carefully monitors the activity of players and blocks those users who exceed the norm. The organization adheres to the international concept of responsible gaming and actively implements tools for self-control.
So, on the official web page, clients can study information on this issue, and receive valuable advice from employees and professional assistance. In addition, employees undergo annual training to ensure they are aware of key responsible gaming trends and provide users with best practices to remain in control.
Limits
All the tools that Slots Gallery offers are based on limiting any activity:
- Deposit limit. This method allows the player to save money. In the profile settings, the user can set a deposit limit for a day, week, or month. Once the limit is reached, he will no longer be able to place bets.
- Loss limit. This tool allows you to determine the amount of losses for one day, week, or month. However, please note that the loss is based on the deposit amount that the client initially made.
The user can change the minimum and maximum limit at any time through customer support at [email protected].
Temporary blocking
At Slots Gallery, customers can take a break from gambling with two features:
- Freezing. If a player uses this service, he will not be able to make a deposit or place bets for a certain period. However, he will have access to the function of withdrawing existing funds. After the period ends, the profile will be reactivated.
- Self-exclusion. This is a more serious function that involves complete restriction of the user. He will not be able to make a deposit, place bets, withdraw money, participate in promotions, and so on. The client cannot terminate self-exclusion prematurely.
Restriction of minors
Slots Gallery does not allow persons under 18 years of age to play. Before creating a profile, company employees carefully check the age of each user.
The Company encourages parents to cooperate in protecting their children from the influence of gambling. Therefore, they must store their profile login information in a safe place, and can also install a filter program in the browser.
Professional assistance
Players can get help not only from customer support but also from specialized agencies. There are many organizations that offer therapy to addicted users, provide valuable advice, and also provide assistance:
- Gamblers Anonymous;
- GamCare;
- Gambling Therapy.