KYC policy of Slots Gallery

Any legal gambling establishment makes sure that there is no crime on its platforms. In addition, such a company does everything possible to ensure that the conditions for the players are safe and comfortable. Thus, Slots Gallery is operated by Hollycorn N.V., which has an official registration number 144359 and is licensed by the government of Curacao. Based on international and national laws, the institution carefully checks all persons who create an account on the official web page.

Slots Gallery fully complies with the anti-money laundering policy and constantly conducts checks

The key to this is the know-your-client policy. This document prescribes various procedures that are carried out in relation to all persons at various stages of activity. If a player creates a profile, he automatically agrees to these rules.

However, the organization’s management warns that these provisions may be changed or supplemented at any time. Therefore, players should visit the relevant section on the official web page to stay updated. However, if this significantly impacts customers, company staff will alert them in advance via email.

Policy objectives

The Company verifies all new players, as well as their subsequent transactions, for the following reasons:

Prohibited countries

Real money games are prohibited for residents of France, Israel, Lithuania, the Netherlands, the USA, Great Britain, Turkey, Belgium, Greece, Iraq, Iran, Lebanon, Somalia, Liberia, Sudan, Libya, Mali, Portugal, Ukraine, Serbia, Georgia, Argentina, Yemen, Panama, Estonia, Bangladesh, Montenegro, Poland, Philippines, Saudi Arabia, Singapore, Sweden and Turkmenistan.

Client Responsibilities

When a person creates an account with Slots Gallery, they must comply with the following requirements:

Know your client

This procedure is aimed at checking the user for compliance with the company’s rules, as well as verifying his trustworthiness. This includes several steps:

Identifying Facts

At the time of registration, the person indicates his full name, date of birth, place of residence, email address, and mobile number. Employees can check all this by requesting an identification document. Successful completion of this stage means that all registration data must match what is indicated in the document. In addition, your passport, ID card, or driver’s license must not be expired.

Confirmation of address and payment method

To ensure that the customer is using their banking option, the company will ask for a bank statement or a paid utility bill. These documents must reflect the address specified during registration, as well as details of the payment method.

Selfie with ID

To complete the verification, the user must take a selfie with a document that proves his identity. Important points for successfully completing this stage are:

  • The person in the photo and in the document must be the same person.
  • The identification document must be the one specified in the first stage.


Until the user goes through the “know your customer” procedure, he will not be able to receive bonuses, make deposits, or withdraw money. Our staff will do everything possible to check all documents and provide an answer as quickly as possible. Verdicts may be as follows:

Incomplete confirmation means that the client has not provided all documents or the organization has questions for him. Once the user satisfies all employee requests, he will be able to gain full access to the profile.

Failure to complete verification may be due to the fact that the data during registration and in the documents are different. In any case, employees will explain the reason for the failure in an email.

Company obligations

For this policy to be successful, the organization must do the following:

Help and support

Slots Gallery has a 24/7 customer support service. Therefore, if users do not understand something in the verification procedure or have any questions, they can seek professional help and advice. To do this, you must use the email address [email protected].

If a dispute arises between the client and the company, then this issue is considered at the level of the organization’s management. If one of the parties is not satisfied with the resolution of the dispute, then it can appeal to the judicial authorities.